FAQs

Oneisall ships everywhere in the United States and Australia.

1. USA Standard and Australia

 Free Shipping on all orders exclude remote regions, please check it in our Shipping Details

Deliveries are made with USPS (3-5 Business Day)

2. Day Delivery with Fedex$15

Order before 4pm CST Monday to Thursday for Delivery Within 2 Business Day With Fedex

Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.

All inquiries can be forwarded to support@oneisall.com

We accept all Major Credit Cards and Paypal.

You can be absolutely sure that all purchases here are safe and secure and are SSL-encrypted to protect your data!

We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

All our products have a 2-Year hassle-free warranty from the order date and machine lifetime tech support. If you have any questions during use, just contact our customer support via email support@oneisall.com, we will reply to you as soon as possible with solutions.

Registering as a reseller is completely free with no mandatory minimum order. Dropshipping supports single-unit orders; wholesale has minimum-order requirements with corresponding tiered discounts.

Dropshipping:zero inventory, single-unit minimum, we fulfil directly to your customer — ideal for starting out or testing the market.

Wholesale:bulk purchasing, tiered discounts, higher margins — ideal for established partners with steady sales.

Wholesale prices are visible only to registered and approved partners. After registering and being approved, simply log in to see your dedicated pricing on product pages.

All orders ship from our local European warehouse, typically arriving in major European countries within 2–5 working days, with no cross-border customs wait.

We accept bank transfer and major online payment methods, and issue proper invoices. For partners with a stable track record, credit terms (e.g. NET30) can be negotiated.

Yes. We provide standardised image-and-copy asset packs for each product, and support CSV / XML data formats so you can quickly list them on your own store or platform.

We handle the returns process: end consumers enjoy their EU statutory right of return; goods are returned to our European warehouse, and refunds or replacements are processed after inspection. For loss or damage in transit, we assist with the carrier claim and arrange a replacement or refund for your customer.

After submitting your application, your dedicated account manager will usually be in touch within one working day to help complete account approval and your first product selection, so you can start selling.